Many innovative brands today can give us insights into what tomorrow’s brick and mortar stores will look like. This will involve a lot more tech and offer a range of new instore experiences for shoppers.
Brands have entered the age of unified commerce. This is an age in which the idea of place is less important than that of the customer journey.
Its strength: customer data gathered to constantly improve the product and build the trust of its community. Its innovation: a cashier-less store where customers pay via SMS.
The issue of performance is crucial in the world of e-commerce. Failing to effectively deal with this issue can endanger a project.
In addition to language, currency and the product catalogue, many aspects need to be determined in order to localise an e-commerce website.
The barrier between online and offline shopping is becoming blurred, customers are becoming more demanding and competition is rife.
Retailers can no longer content themselves with providing products and information.
In this article I would like to talk about growth. Not economic growth or that of our children, but rather the ability of a self-organising team to grow collectively.
When we talk about digitalisation of the banking sector, it is worth remembering that a profound cultural change is taking place amongst long-standing players.