Dunkerque refinery – Overhaul of the maintenance information system in the oil industry

Optimisation and deployment of business processes

  • Raffinerie de Dunkerque

Context and challenge

The maintenance management IT project came about as the result of a simple observation: the old tool only managed expenditure and did not enable correct management of industrial maintenance.

The Dunkirk Refinery had a real technological need to replace its obsolete tool which could no longer address its changing needs. It needed a CMMS solution capable of optimising productivity and the quality and lifetime of its equipment.

Our support

SQLI’s mission was to model and optimise business processes in the maintenance, purchasing and inventory areas to then deploy them in the information system using IBM’s Maximo tool.

To take up this challenge, SQLI undertook a 3-step proactive initiative based on listening and sharing:

  • Initiate design workshops
  • Optimise technical migration
  • Support change management

The customer view

Fabrice Maillard

We are satisfied with IBM’s Maximo solution and thank SQLI consultants, because with their know-how and support we have successfully completed our maintenance management project.
We can now distinguish 2 significant benefits: improved budget management and better coordination of information between the various refinery services

Fabrice MaillardManager of Information Systems, Dunkirk RefinerySRD Dunkerque