UNIFIED COMMERCE
Immerse your customers in a hyper-customised phygital experience

Path to purchase journeys are being revolutionised and combine both the digital and the physical. This new concept is called “phygital”. How can you then implement a brand-new, seamless cross-channel experience for a customer with ever-increasing expectations?
As a leader in the e-commerce and phygital industry, SQLI assists retailers, luxury goods firms and manufacturers to rethink and design omnichannel path to purchase journeys and set up the related commerce platforms.
Do you have a customer experience customisation project, a unified commerce platform, e-commerce application, web-to-store system, or product repository development or overhaul project, or similar plans?
PATH TO PURCHASE JOURNEY DESIGN
An excellent user experience on your e-commerce sites and applications is key to attract, convert and develop the loyalty of your consumers. How do you win over web users as soon as they hit your landing page? How do you lead them right to the shopping cart without losing them along the way? How do you customise the experience to make them feel unique and recognised by the brand?
Our mission is to understand your customers’ new behaviour patterns and deploy unified, user-centric purchasing experiences. Our Experience Design experts (UX Research, UX/UI Design, Branding) assist you from A to Z, including identifying your users’ needs, analysing your existing systems, and designing functional and graphical lay-outs, as well as prototyping solutions.
IMPLEMENTING A UNIFIED COMMERCE PLATFORM
Offer your customers a seamless journey on online and offline channels with a unique sales platform. Product and customer data is centralised in a unified software structure, allowing you to offer a coherent and customised customer experience from the e-commerce site to the point of sale, boosting customer engagement at every touch point.
Our consultants’ business expertise, combined with their solid knowledge of implementation of e-commerce and omnichannel solutions, plays a major role in making your unified commerce project a success.
We have developed more than 400 connected commerce systems and are able to advise you and assist you with the strategic definition, design and development of your digital projects.
Do you want to put in place a unified commerce strategy or work out if this approach is appropriate for your business?